FAQs

Frequently Asked Questions (FAQs) – OHMABELLA

OHMABELLA is a women’s fashion brand dedicated to empowering confidence and elegance through timeless, high-quality pieces. Our collections are designed for modern women who embrace style, sophistication, and individuality.

How do I place an order?
Simply browse our collection, select your desired item, choose the size and color, and click “Add to Cart.” Proceed to checkout and follow the instructions to complete your order.

Do you ship internationally?
Yes! We offer worldwide shipping. Shipping rates and delivery times vary depending on your location.

How long will my order take?

Standard shipping takes 7-14 business days. For expedited options, delivery takes 4-7 business days.

Can I return a product?

Yes, you can return unused items within 30 days. See our Refund and Return Policy for details.

What if my item arrives damaged?

Contact us within 7 days of receipt with photos, and we’ll replace the item or issue a refund.

How can I track my order?

A tracking link will be emailed once your order ships. 

What sizes do you offer?

We offer a wide range of sizes, typically from XS to XXL. For specific sizing details, please refer to our size guide available on each product page to ensure the perfect fit. If you have further questions, feel free to reach out to us.

How do I care for my clothes and bags?

For clothing, check the care label instructions included with each item. Most are machine-washable, but some delicate fabrics may require hand washing or dry cleaning. For bags, we recommend spot-cleaning with a damp cloth and storing them in a cool, dry place to maintain their quality.

Do you ship internationally?

Yes, we ship to most countries world wide! Shipping fees and delivery times vary depending on your location, and you can view the options at checkout. 

What materials are your products made of?

Our clothing is crafted from high-quality fabrics like cotton, silk, and sustainable blends. Our bags are made from premium leather, vegan leather, and durable textiles. Detailed material information can be found on each product page.

Do you offer discounts or promotions?

Yes! Subscribe to our newsletter to stay updated on sales, exclusive promotions, and new arrivals. We also have seasonal discounts and loyalty rewards for returning customers.

What if the item I want is out of stock?

If an item is out of stock, you can sign up for restock notifications on the product page. We’ll email you as soon as it’s back! Alternatively, reach out to our team, and we’ll do our best to assist.

What makes your clothes and bags clothes special?

Our designs blend timeless elegance with modern trends, ensuring you always look effortlessly chic. Each piece is crafted with attention to detail and quality, making our collection truly unique and long-lasting.

Do you collaborate with designers or influencers?

Yes! We love partnering with talented designers and influencers to create exclusive collections and inspire our customers. Check out our “Collaboration” section for the latest partnerships and limited-edition items.

What should I do if my order is delayed or lost?
If your order is taking longer than expected, please check your tracking information. If it appears lost, contact our customer support team, and we’ll assist you in resolving the issue.

How do I contact you?